[Resolved]  HDFC Bank — high short closure charges

Address:Hyderabad, Andhra Pradesh, 500047

Dear sir, i have taken auto loan (Account no[protected] from hdfc in nov 2016 through bank bazaar. At the time of taking loan, there is no mention of any pre closure charges but after disbursement of loan when we receive agreement copy, there it is mentioned that 6% on outstanding amount if closed within 1 year, 5% on outstanding amount if closed within 13 to 24 months, 3% on outstanding amount if closed post 24 months. This is not fair on company like hdfc to charge such hefty %age. Now i wish to close my loan because i got some from my wage revision and i request to kindly waive pre closure charges. Iam paying installment every month through ecs without any delay and now i wish to close the loan through my own savings. Kindly do needful. My contact no [protected] and [protected]
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Mar 11, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 30, 2018
Updated by ghatate1964
Dear Sir, I have taken auto loan (Account no[protected] from HDFC in Nov 2016 through Bank Bazaar. At the time of taking loan, there is no mention of any pre closure charges but after disbursement of loan when we receive agreement copy, there it is mentioned that 6% on outstanding amount if closed within 1 year, 5% on outstanding amount if closed within 13 to 24 months, 3% on outstanding amount if closed post 24 months. This is not fair on company like HDFC to charge such hefty %age. Now I wish to close my loan because i got some from my wage revision and I request to kindly waive pre closure charges. Iam paying installment every month through ECS without any delay and now I wish to close the loan through my own savings. Kindly do needful. My contact no [protected] and [protected]
Verified Support
Jan 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Sales Manager Ms. Kavitha Reddy has contacted you and addressed your query. For further assistance you may contact him on -[protected]

-Manoj
HDFC Bank Customer Assistance
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