HDFC Bank — Hold amount not respond / [protected]

Sir

i am deepan chakravarthi ... due to covid 19 i am not able to paid my credit card amount ... customer care executive remind my pending due... i promised 2 month payment paid ... this january 2020 amout tranfer my HDFC savings account... today 9th still my amount not relised... i ask to customer care ... replay from cce paid pending due after only amount relised... from my request take pending amount that hold amount... no one responce from HDFC... i went in person also... no one meet me... i register complaint for call back... no one call... register complaint id is [protected]