[Resolved]  HDFC Bank — holding my amount

Because of insufficient amount on emi due date they hold my account balance, first time i did this mistake i agree. After 2 days i paid that amount. Almost 9 days over still bank holding my amount. Yesterday i went to hospital n i had an mri scanning but i can't pay the hospital bill because i can't draw the amount... This is how hdfc bank treating customer. So many times i called customer care and i requested to release my amount, nobody responding properly... Am very sad about this service..
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Apr 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

In response to your query, we would like to inform you that your account is in active status.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am failing to access my net banking for past 10-15 days. The reason is that they are sending me an OTP to my registered mibile no [protected] which i am not receiving. So, I am unable to login into my account. Please sort this out at the earliest as I have to pay all my bills using net banking only!

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