HDFC Bank - Home Loan — about refund the processing fee

I have applied for my existing home loan balance trancefer to HDFC home loan with ROI 8.35% but they delay in process & committed me loan will be apporve & disbursed within 2 week hence I hold EMI in existing bank but HDFC take 4 to 5 weeks to sanction loan but not as per existing bank forecloser leter amount i.e 1415000/- they only sanctiond 1375000/- hence I am not happy with them & there was EMI hold for 1month for existing bank loan they fine me charges 1500/- for that. & hence I have decided to stop loan processing due to they not fulfilled my requirement & delay in the process and asked them to refund my processing fee 8260/- (7000 + 1260 GST) but still I have not getting my processing fee. I have send nos of mail to Sales manger Mr.Nilesh, Reginal head Mr.Mukund Mulay but they dident responding my mails not calling me back on my phone and only replying mail that fees is not refundable without any base of documents. I have told them to show me that where this condition is written in HDFC terms & condition documents but nobody is replying yet. Still awaiting there reply.
I have never seen such unprofessional behavior & cheating peoples for only few amount.

File No :[protected]
Suhas Padave
I m apply for housing loan
Before 1month and paid by cheque processing fess Rs 5900 but sanction committe (Mr. Sai Akhil Gorti ) not declare sanction letter . Delay for Loan process
please I request you solve the problems.
Contact no [protected]

Hello,
I'm nre I'm working abroad as an account assistant and PA in a private firm.i applied for housing loan before 1month and paid processing fee but sanction committe (Mr. Sai Akhil Gorti ) not declare sanction letter and deliberately Delaying my Loan process
please I request you solve the problems.
Contact no