[Resolved]  HDFC Bank — Home Loan

Address:

New Delhi, Delhi, 110064

Hello,
I want to report OPEN FRAUD BY HDFC BANK, I have call recordings to prove this
I called their CUSTOMER CARE NO at BACK OF MY DEBIT CARD, to ask what are my options for a home loan, they said they will arrange call back to me from their loans team.
What they DO NOT SAY IS THE CALLBACK IS NOT FROM A HDFC REPRESENTATIVE BUT 3rd PARTY CHEATING SCUM WHO ARE THEIR DSA'S, THESE PEOPLE ARE NOT EMPLOYEES OF HDFC THEY ARE 3rd PARTY VENDORS SO THERE IS NO ACCOUNTABILITY IN CASE THEY CHEAT YOU & RUN AWAY, WHICH IS WHAT HAPPENED WITH ME
I recieved call in 24 hrs from a mobile no saying HE is a supervisor of loans team & can help me get a loan when I said that the loan amount I need is 42 L he said he can get it done & did very professional acting as a loan officer for HDFC, It looks like he has done this many times before as well, over the course of 1 month he kept duping me with the carrot of loan disbursal will be approved next day & taking money in small parts with the help of a small "loan team" of 3 people, these 3 people had all the documents & id to show they are from hdfc, except all of it was fake, .
They said that the loan amount to be disbursed is not enough as I am not meeting eligibility & I will need to deposit 36thousand cash in an FD, & they gave me a [censored] logic that the FD insurance will be security for the bank, & I will be reimbursed the FD in 5 years, they even gave me fake reciepts every time they took money in cash .
THE ONLY REASON I DID NOT FIND THIS SUSPICIOUS IS THAT I HAD CALLED HDFC CUST CARE IN THE FIRST PLACE & HAD TRUST IN HDFC BANK.
They duped me 3 times like this & exploited my need for a homeloan, IS THIS WHAT HDFC BANK IS REPRESENTING NOW? MAKING FOOLS OF PEOPLE WHEN THEY NEED MONEY & HIRING FRAUDSTERS,
THESE PEOPLE DUPED ME OF 1.25L in TOTAL & ARE ABSCONDING .I HAVE ALREADY LODGED FIR WITH POLICE & THEY ARE INVESTIGATING THEIR RAJOURI GARDEN CALL CENTER WHERE I CALLED FIRST. ALL their nos are not exist now.
I HAVE ALL RECORDINGS TO PROVE THIS & AM CONSIDERING NEXT ACTION.
I CANNOT BELIEVE HDFC IS ACTUALLY WORKING WITH THESE KIND OF [censored] PEOPLE. THIS IS THE BANK I FIRST OPENED AN ACCOUNT WITH WHEN I WAS IN COLLEGE.
WHOEVER THESE DSA AGENTS WHERE THEY ARE VERY LIKELY STILL WORKING AS DSA'S with HDFC UNDER DIFF NAMES & DIFF NOS NOW & ARE SEEKING DIFFERENT TARGETS.
AFTER I COMPLAINED TO THE HDFC MANAGEMENT THEY WERE USELESS & IMPOTENT, THE ONLY THING THEY COULD SAY IS OUR SECURITY IS FLAWLESS & THIS WILL NOT HAPPEN.
I HAVE ALL CALL RECORDINGS INCLUDING THE CALL RECORDING TO THEIR CUST CARE NO [protected]