[Resolved] HDFC Bank — home loan | |||||
Dear sir/mam, after several trial myself could not able to post this grievance online at your website.Please consider following matter.On 11.03.17 i had prepay my home loan account with hdfc no.[protected] by two nos. Of cheque of rs.179000/- rs. 262657/-.Surprisingly hdfc bank provide me the break up of rs. 179000/- only via letter no. Accts/[protected]/14-mar-2017 dated 14.03.17.What about the other one of rs. 262657/- after several request from my end at durgapurwb branch they have not entertain me. Starting from 2009 onward i paid almost 345000/- against my loan amount 370000/- for 25 years tenure. On 11.03.17 i have compelled to paid another rs.441657/-.Is it not really surprising by bank sir myself from middle class family sir, for god shake please arrange to return the extra amount snatched by hdfc sir and obliged. This is not expected from an organization like hdfc. In the month of january2017 they send email, sms stating that total outstanding as that date was rs.110339, what it mean sir even your bank never write a letter indicating any amount in their letterhead sir. They charge occasionally some mysterious account like their representative come to my house in twice in last 7 years via bus 40 km while charged me some 7000 for that reason.In the account of incidental charges if myself close my account before nine years 2017 instead of 2025 i am not eligible to get any benefit regarding my home loan.What is my benefit sir, for closing my loan account before nine years please help me to return back the excess amount deduct from my account immediately. I am enclosing here with some relevant documents for your reference sir. Was this information helpful? | |||||
Mar 7, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 01, 2018 HDFC Bank Customer Care's response Dear Customer, At the outset, our sincere apologies for the inconvenience caused to you. You are requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com about resolution of your query/complaint. Alternatively, please Click here (Link - http://bit.ly/2yx5J9L ) for any Queries / Feedback / Complaints pertaining to HDFC LTD. -Manoj HDFC Bank Customer Assistance Verified Support Feb 01, 2018 HDFC Bank Customer Care's response Dear Customer, Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively. Regards, Team HDFC Home Loans | |||||
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