[Resolved]  HDFC Bank — home loan

Address:Salem, Tamil Nadu, 636008
Website:[email protected]

Dear Sir
We have applied for home loan from HDFC and it has been sanctioned in three parts (File No.[protected], File No.[protected], File No.[protected]. We have submitted all supporting documents that was claimed by the Assistant Branch Manager. They have completed all verification procedures (at home and working place). In this juncture, the bank is reporting that, they require the legal heir of an unknown person from the land's ancestor document. This is not fair on your part and this has caused a great mental and physical stress on the customer part. The expense that we have spent in this regard is also high. It is also to bring to your notice that we submitted all the necessary documents in advance. In this regard, we are to file a case in Consumer court for the same. This is to inform you that we have faced lots of pain by your reputed banking. We expect your reply on this matter
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Jan 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by kannav1311
We have applied for home loan from HDFC and it has been sanctioned in three parts (File No.[protected], File No.[protected], File No.[protected]. We have submitted all supporting documents that was claimed by the Assistant Branch Manager. They have completed all verification procedures (at home and working place). In this juncture, the bank is reporting that, they require the legal heir of an unknown person from the land's ancestor document. This is not fair on your part and this has caused a great mental and physical stress on the customer part. The expense that we have spent in this regard is also high. It is also to bring to your notice that we submitted all the necessary documents in advance. In this regard, we are to file a case in Consumer court for the same. This is to inform you that we have faced lots of pain by your reputed banking. We expect your reply on this matter
Dec 19, 2018
Updated by kannav1311
No Response in Tamil Nadu Salem Branch, So I need to Loan Details,
Verified Support
Dec 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Nadia
HDFC Bank Customer Assistance
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