[Resolved]  HDFC Bank — Home Loan

Address:

Delhi

I wanted to have a home loan, I gave the desired documents and paid a sum of Rs. 3450/- as the verification charges. My housing loan file number is[protected]. I wanted to have a home loan for Jaipur, I am a Delhi based woman, my file was transferred from Jaipur branch to Delhi but this is the worst experience I had. No one from the Delhi branch contacted me nor do they reply to my mails. Now after 2 weeks I am checking the customer login, there in it is showing - regret our inability to process your loan application.
Is this the appropriate way of cancelling the home loan application.
A poor response from HDFC team. They don't even respond mails.
Should we not get compensated for the monetary loss as well as the follow up what we did from ourselves.