HDFC Bank — Home Loan closed in 2015 but still reflecting as open in March 2022

Address:HDFC Chennai
Website:hdfc.com

I had a home loan with HDFC Loan account Number[protected] for Rs 38 Lacs, This account was closed much ahead of its tenure in August 2015 itself. I had also collected my property documents mortgaged with HDFC after repayment of total loan including all interest and other charges. However in my CIBIL report it is still showing an outstanding of over Rs 4 lacs even after 7 years of loan closure. Cibil says we have not received closure update and HDFC portal shows zero balance as outstanding and loan is closed.
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