HDFC Bank — home loan process is very worse

Address:

Hyderabad, Andhra Pradesh, 500007

I have applied for Composite home loan with HDFC bank in May 2019, so I submitted all documents and required forms on 3rd May 2019, I have submitted address proofs, income proofs and every thing they requested, They said that they have started process and provided a file number after a week, and I was following up on that everyday to know the status, also they have charged processing fee for this process. in the documents list there was property link documents and details of person who owns land and who have the GPA. After a hell followup they sanctioned the loan on June last week, after going through so much of pain it took almost two months for sanction.

The twist has come later they said they will do legal proceeding in the end of all this story, and they came up with a strange process that they wont disburse check to the GPA holder, but they will process check to people who already registered the land to GPA holder, they said it is HDFC process, Even Am fine with it, but when we submitted the documents initially in May they verified all documents but never mentioned about it, they have wasted two months of our time and money, we paid all money to seller where HDFC also asked for UTR number of transfer which was also provided, now they left us blank, as we are no where to go, seller will definitely don't agree if they pay check to previous land owners, with this shocker I even went to Telangana Sub Registrar office and they are shell shocked with this process of HDFC.

Now I want to raise a complaint on HDFC for wasting my time, and I want to hit them hard, they should inform this process when they initially verified documents, such a stupid process and very slow process they took 2 months for sanction where as other banks are taking 15days.

My File number:
[protected]

I had a discussion with other bank also with PSU banks and they are ready to process and give check to GPA holder, Now I requested to cancel the loan process in HDFC and emailed them with all details and no response from them. GOD knows how much time these people will take to cancel. I recommended all my friends to be far from HDFC also for my friends in construction. Also Am surprised that some of the HDFC branches have delivered check to GPA holder as per Telangana employees in sub regitrar office.

Not sure if they are expecting money from backend or so, as some of known people said that it will be done if we pay money from backend. seriously it is really bad if it is true.