[Resolved]  HDFC Bank — housing loan disbursement

Address:Mumbai City, Maharashtra

Hello,

I have raised a request with hdfc bank for housing loan, the loan has been sanctioned since september 2017 and till today there is no clarity from hdfc team.
The representative working on my file no[protected], doesn't even reply or answer calls in an appropriate manner. After tremendous follow-ups calls and emails i am getting a response that the loan has been auto cancelled in the system. This too has been informed in the month of april whereas the loan expired in march 2018 due to 6 months auto cancellation process.
Now to re-appraise the loan hdfc is asking for another fee amount that has to be paid, where the entire issue has not been addressed properly right from day one by hdfc.

Varun khanna
Heena narang

The above mentioned are the hdfc employees are the representatives who are working on this file with no proper response.
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Jun 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
HDFC Bank Customer Care's response
Dear Wasim,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Complaint comments 

Comments

Ihave borrowed tow well loan with emi rs.2467due on 5th of each month. But bank has charged me the rs.590 as bouncing charges even if there was a sufficient balance on due date i. E. 5th may 18. bouncing charges for the same emi. Requesting you the bank's policies/rules/regulation for the such bouncing charges.

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