[Resolved] HDFC Bank — I am complain about over dues | |||
I have done four transaction of paying insurance premium of tata aia thane on 14.11.2018 using otp from which three transactions are not successfully paid at that time only on fourth transaction i received massage that transaction made successful and received the merchants receipt of payment. This happened before 10.10pm on 14.11.2018. Next day i got massage that there are four transaction details made by me. I fortunetelly Escaped from heart attack after seeing the outstanding amount rs 132619. I am very lower salaried person, only for honesty and sincerity i using credit card from last 15 year without any single dispute, like late payment, any other Misconduct of card it is with proof. So card dept enhanced my credit limit whatever now exit. So i immediately complain at customer care with all details, amd mailed with filled cdf but still there is not action taken. After continuous requestby mail and phone card dept processed the final statement and sent it to my mail id, now i am not able to pay such huge amount at a time. If i will wait for getting three failed transaction amount return it will delay and card dept will unnecessarily fine me. It was technical problem from card dept but i will suffer this. Kindly give apology for above problem there by i will remain ever and great full to you. Suresh p samal. Daman. Was this information helpful? | |||
Dec 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 18, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id/Card No, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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