[Resolved] HDFC Bank — I am complaining about negative balance on my account | |||
My hdfc account was opened in my first company. After some time i left that company. They converted my account in saving account without informing me. That time there was charges of rs.34. I mopped my old hdfc account with my second company and converted it in salary account. Then also there are charges on my salary account rs 742. I want to close this account now. But they are saying to pay that much amount. Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 24, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 Hence you need to maintain the Average Monthly Balance. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT Request you to visit the nearest branch in case you wish to close the account. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator -Anay HDFC Bank Customer Assistance | |||
 1 Comment | |||
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My problem is still not get solved. As they are just telling me to maintain minimum average balance or to visit the nearest branch to close the account but what about the charges that bank person is telling to deposit. they are not talking anything about the charges as it is really disappointing i never want to open any account in the HDFC Bank.
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