HDFC Bank — I am complaining

Everday i m forced to complain about them. They are so pathetic and care less about people. I have 2 complaints.
1. An official from hdfc bank shantibpark branch bhirva ignored all the letters i gave her to stop ecs from dhfl pramerica dhfl and cns bank. She could have easily told i need noc from those banks from september last year. But she told me bank is earning ecs return fee from me. They have earned 60000 rs from me. Nothing other than returning the money will satisfy me. You cant earn by looting people.
2. Due to heart issue i could not pay on my hdfc card 6178. They put hold on 12000. I paid 12000 on dec 5th. They are not releasing the hold now today it is 9th. They still did not do it. Because of it i missed 2 necessary injections.
I am putting it in this forum because i ve a surgery and the injection is needed for it. If anything happens to me they are responsible. 60000 plus 12000 will help in surgeryas i lost job i dont have insurance. On the top of that i m forced to suicide because hdfc bank and their stealing of my money.
They are not a bank but a looting bank.