HDFC Bank — I am complaining

I am so frustrated and even contemplating suicidr as they leave me with no other option. I am a heartpatient with a surgery soon.
Over a year i have been going to shantipark branch in mira rd requesting ms bhirva to stop ecs from dhfl and 2 other banks. I gave her many letters. Not even once she said anything about noc. Even priya nair from mind space branch did not mention it. But realising her mistake she gave two months of waiver fees. It is my hard earned money they stole.
I went to meet bhirva on the 12th of december. She promised to do her best. But till date i ve not got any amount they stole.
I ve no other option but to seek legal help. My lawyer assured me of help and compensation from hdfc which will be more than 60000 that they stole from my account
Mr zubin nobody from hdfc has decency to contact or process a waiver and crrdit the amount you stole from me.
Please realise it is better to credit the amount because of my serious heart condition you might have to end up payinh more as the lawyer is willinh to file a case free of charge.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Dec 31, 2019
Updated by Anupama KN
22840860 cust id
Jan 03, 2020
Updated by Anupama KN
Mr Anay your words mean nothing to me. Refund 60000 you stole from me or face a law suit. My lawyer has won many cases against hdfc. I ve already filed a complaint against HDFC in RBI. You deserve to close your business. Bank is not for stealing peoples money.
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