[Resolved]  HDFC Bank — I am complaining that

My hdfc salary account was created by the company in 2017 in chennai, where i was working, but left the company in 2017. Now this salary account became saving account and deducted 600 rupees in every month due to non maintenance, now the balance become -2074 rupees, i want close my account without paying this amount, so what should i do? Please tell me, i am living in west bengal, so it not possible to go chennai to close the bank account
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Sep 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

As confirmed by you have enclosed the closure forms(https://goo.gl/KMp8DD). Kindly complete the closure forms and submit the account closure forms at any nearby branches at your convenience. Also, Kindly note that scanned copy of the forms is not acceptable for account closure. Any negative balances, if any, will be waived off and accounts will be closed post receipt of account closure form. (See attached file: account closure form.pdf) (See attached file: Extended KYC Annexure Individuals.pdf) In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr.Sriram L at HDFC Bank Ltd. DVP and Cluster Head for cluster 7 or E-mail at sriram.[protected]@hdfcbank.com. Alternatively, you can call on[protected]. Assuring you of our best services.

-Manoj
HDFC Bank Customer Assistance
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