[Resolved] HDFC Bank — I am unable to reissue hdfc credit card

Tarun Chandani

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	HSBC credit card service

Hello,

I have blocked my existing HDFC credit card because someone was trying to misuse my card. Now I want to reissue another HDFC credit card but I am unable to do that. There is no option in Netbanking to reissue new credit card. Moreover I am unable to connect to the customer care through call. Your customer care service is pathetic. Please improve your customer care services. After reading my query please contact me on +91 [protected] or [protected]@yahoo.com.

Regards,
Tarun kumar

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Apr 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that our Service Manager was in touch with you to personally address your queries regarding reissue of your credit card. Basis your comments expressed we have arranged to dispatch your credit card to your registered mailing address and you may look forward to receiving the same shortly in 3-5 working days. We have instructed the courier to contact your prior delivery of the card.

-Manoj
HDFC Bank Customer Assistance