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[Resolved]  HDFC Bank — i have been receiving sms about credit card balance and statement but i do not have any credit card of hdfc or any other bank

I have never appliwd for a credit card however i am still receiving sms stating that my credit card dues and statement and balance info

I fail to understand how am i receiving these sms.

Below is the recent sms that i received -

Dear customer, total due for ur hdfc bank credit card ending 0492 is rs 3748.33. Minamtdue rs 3748.33. Due on 05/jun/2019. Pls ignore if already paid. For statement copy call tollfree [protected] or download from netbanking.
Complaint marked as Resolved Jul 3, 2019

Complaint Status


[Jun 02, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jun 02, 2019
Dear Customer,

Please forward the mail to [protected]@hdfcbank.com with the email id on which the mail was received. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Manoj
HDFC Bank Customer Assistance
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