[Resolved]  HDFC Bank — I have being charged by hdfc bank. for some mirevenu

Funds on hold
Account number: 501000*4730
As on date: 8 sep 2019
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹649.92
I want the refund. Without any notification. Any clarification hdfc bank decided to put fund on reserve conveniently, also i can see some monthly decision of 5₹. I can’t understand why. This was my salary account. It is supposed to be a zero balance account.
Hdfc bank has never done this. My account was a salary account back 2 years a ago. After that i use it to make normal transfers. I thought of keeping this account active as hdfc service is good. However in these years my account had zero balance in number of occasions but they never charged or put the fund in any kind of reserve.
I am really upset.
I tried reaching hdfc on customer care
It not helping.
I think these fund reserve plan of hdfc is unfair option for hdfc bank to generate revenue from their customers.
Request you to kindly look in to this matter.
Thanks and regards.
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Oct 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
HDFC Bank Customer Care's response
Hi, we can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the details of the charges & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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