HDFC Bank — I have paid the minimum due twice by mistake one via netbanking and one through autopay system.

Address:6/50 Chandrabhaga housing,new vadaj

I have by mistake paid the credit card bill for the month of may twice once through netbanking and another through autopay system though i was unaware that after paying the bill the autopay system will again credit that amount. I have tried to call on customer helpline numbers but it's useless nothing has happened i also visited the nearest branch they told me that refund will not initiate.
Please help me in this issue.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number and the transaction details for us to help you with the solution.

-Manoj, Service Manager
HDFC Bank Customer Assistance

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