[Resolved]  HDFC Bank — I was denied a withdrawal slip to withdraw money

Address:Hyderabad, Andhra Pradesh, 500028

Hdfc bank hyderabad gudimalkapur branch was pathetic in service. I went to withdraw 40000 and the guy told me to home branch to withdraw or else there will be a charge simce the amount is more than 25000.

I have two accounts and i told him to give me a withdrawl slip so that i can remove 20k from each account. They denied and employee basha was very rude. The security guy also came up and threatened me.
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May 1, 2018
Complaint marked as Resolved 
The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication. Thank you HDFC gudimalkapur branch
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please message us your registered mobile number in order to retrieve your account details and take up the matter with the concerned branch.

-Anay
HDFC Bank Customer Assistance
May 01, 2018
Updated by umar7007
The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication.

Thank you HDFC gudimalkapur branch
Verified Support
May 02, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand our branch official Mr. Paparaju Bunga has contacted you and addressed your issues relating to charges. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Paparaju Bunga on [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication.

Thank you HDFC gudimalkapur branch

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