[Resolved]  HDFC Bank — I would like to complaint against HDFC Credit Card department

Address:	Bangalore, Karnataka
Website:	www.hdfcbank.com/aboutus/default.htm?src=hp_top_nav

Credit Card No : [protected] received a call from HDFC to purchase credit card with no yearly fee if spent 10, 000 in 3 months and the personnel came to my office to collect all the documents, later after 15 days I received my Solitaire credit card.Even after a month I did not receive a pin to swipe the card.after wwhich I made efforts to call customer care and asked for pin to which they told me that I could create a T-pin and I received one time password on my registered phone no and they asked me to go to near by HDFC atm to change activate my pin .when I went to HDFC atm to set a pin for the credit card I received an error as invalid OTP.Immediately the next day I made a call to customer care and the executive told me that he will send another OTP in a while, which I did not receive .I made another call to them after 2 days saying I need a clarification as to why I haven't received a pin till date and the executive told that a complaint will be raised and team will get in touch with me. I have received a bill of INR 570 for nott swiping the card.I again made a call to HDFC they never bothered to give me a clarification as to why I am not provided with a PIN and still I am made to pay a sum of 570, for that the lady responded that I understand that you haven't received the Pin but as you haven't swiped the card you are liable to pay the yearly fee.I totally don't understand how can a person swipe a card without providing a pin and I have made numerous follow up with the bank to help me in this regard.