HDFC Bank — ID:[protected] / Transaction completed but order cancelled and no refund is provided for 2 months.

HDFC Bank — ID:[protected] / Transaction completed but order cancelled and no refund is provided for 2 months.

A Ash_ from Mumbai, Maharashtra Aug 6, 2023 Aug 9, 2023 This thread was updated on Aug 9, 2023

I placed an order on the 3rd of June, 2023 for Rs.3723.27 with my HDFC Debit Card. The amount was deducted from my account but the order was cancelled for whatever reason. Myntra is stating that they have not received any amount and are refusing to refund it and are stating that it's the bank's fault. I have contacted HDFC bank for the same and even they are of no help. I have been talking to both Myntra and HDFC bank for the past two but so far no progress has been made and they are refusing to refund the amount. +2 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 9, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance