HDFC Bank — IFSC Lookup Not Working - "No Record Found" Error While Adding Beneficiary for RTGS

I am attempting to add a beneficiary for RTGS in my account, but I am encountering an issue with the IFSC lookup feature. When I enter the IFSC code HDFC0000238 (which is correct and verified), the system displays an error message stating "No Record Found" . This prevents me from proceeding further and adding the beneficiary.

To provide more clarity, here are the details of the search criteria I used:

IFSC Code: HDFC0000238
Bank Name: HDFC Bank
Branch Name: MEHSANA - GUJARAT


Despite entering the correct IFSC code, the system fails to fetch the corresponding bank and branch details. I have double-checked the IFSC code for accuracy, and it matches the one provided by the beneficiary's bank.

This issue is causing significant inconvenience as I am unable to complete my transaction. I kindly request you to look into this matter urgently and resolve the issue with the IFSC lookup functionality so that I can add the beneficiary and proceed with the RTGS transfer without further delays.