HDFC Bank — illegal transaction

Address:42/9,N Block Umapathi manson, kalappatti, Coimbatore, Tamil Nadu, 641014

On 23rd may 2019, suddenly i got message like transaction successfully done for ₹1044.43 with code with mose. I have dropped disputed form in nearest branch which is keeranatham branch, coimbatore itself. They told like within 5 business days it will get resolved.. But i didn't get any response from bank..

Again 23rd june 2019, i got same message like transaction done ₹1043.25 with code with mose. I got surprised.. I have called to customer care service and blocked my card. Got new card. I have paid all outstanding amount on 05th july 2019.

Frequently i'm getting message for otp.. But i didn't share my card details in anywhere.. Even i'm getting otp for transaction for my new card too..
+1 photos
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information