[Resolved] HDFC Bank — illegal transaction | |
Myself srinivas bearing a credit card with your bank. I have taken this card and not used this card neither generated the pin. I took the card as at the time of giving the card your people said it was a life time free card. But probably after one year they asked me for the charges and interest in it. I settled the card with an amount of850 rs and requested your people to close my card. They have taken the amount and never bothered to close the account. Legally there was no communication as such. No mail no phone. Now after more than a year after this, when i have opened an hdfc savings account, without any prior information your people have forcefully cut 5500 rs approximately from my sb account. There is no reason fot it. I am trying to reach your customer care n number of times but in vain. I had been to one of the bank recently but they guided me to a collection centre with a phone number but that number is not working. Request you to kindly consider this at most importance and address. Thanks Was this information helpful? | |
Jan 17, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 HDFC Bank Customer Care's response Dear Customer, We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj HDFC Bank Customer Assistance | |
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