[Resolved]  HDFC Bank — illegal transaction on credit card

Address:Vadodara, Gujarat, 390018

Hi i m hdfc bank credit card holder. Suddenly 22/08/2017 my register mo. No. Show msg debit your credit card rs.16927/00 or two other transaction. Or many transaction decline wrong otp. I called hdfc credit card and block the card. This transaction made gamewallet shi. I have raise a case a disputes amount unauthorised transaction. I have mail cdf to hdfc credit card department. But i don't know unauthorised transaction through credit card and open a disputes case open so how made authorised from bank. My credit card bill generated and pay the amount due date.in this case can i pay bal amount or wait the refund amount after 4 month still case is open or nothing to pay my credit card bill make unauthorised transaction
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Sep 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Sep 03, 2017
Updated by Shah Alpesh
dear sir i have already share my complaint concern card and reg. contact detail above email id with ref.no.
on 2nd sep.2017 1.40AM
HBL=[protected]
ref id TTU[protected]
Complaint comments 

Comments

I have tried an amount transaction of rupees 10000 and 5000 using hdfc card and with payzap it got declined but my amount was debited from my account . This is frustrating, called cx service but no response, need immediate action to refund my money... nor i will file a case on payzap...

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