[Resolved] HDFC Bank — illegal transaction on credit card | |||
Hi i m hdfc bank credit card holder. Suddenly 22/08/2017 my register mo. No. Show msg debit your credit card rs.16927/00 or two other transaction. Or many transaction decline wrong otp. I called hdfc credit card and block the card. This transaction made gamewallet shi. I have raise a case a disputes amount unauthorised transaction. I have mail cdf to hdfc credit card department. But i don't know unauthorised transaction through credit card and open a disputes case open so how made authorised from bank. My credit card bill generated and pay the amount due date.in this case can i pay bal amount or wait the refund amount after 4 month still case is open or nothing to pay my credit card bill make unauthorised transaction Was this information helpful? | |||
Sep 28, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||
1 Comment | |||
Comments
I have tried an amount transaction of rupees 10000 and 5000 using hdfc card and with payzap it got declined but my amount was debited from my account . This is frustrating, called cx service but no response, need immediate action to refund my money... nor i will file a case on payzap...
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