[Resolved] HDFC Bank — I'm complaining about active account with minus balance

Sumalatha Nandru

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	HDFC

Holder name: nandru sumalatha

Account number:[protected]

Branch: kondapur, hyderabad

Demat account num: 01258233

Dp id: 13012400

This account is my old hdfc account and recently i have activated this account and im using this account as salary account. From past 2 months im using this account, my salary is credited in this account only and there is no issues with this aacount from past 2 months but today i have checked my account in net banking in that it is showing -309 negative balance and with out my money was debited for neft chgs incl st & cess 311016 and debit card annual charges aug[protected]. What is this i have taken my debit card in sep month then 270 or etc debited in my account for debit card charges again now debited.. See from past 2 years i have not used my account recently i have activated so, past 2 years annual charges debited now.. I dont like this, please refund my amount and please remove negative balance in my account. Now i'm transforming 7000rs in this hdfc bank, if any money debited in this account i will not bare, i will definitely close this account, previously i have tolerated many issues with this hdfc account. So im requesting you to refund my money and remove negative (Minus) balance please.

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Dec 8, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 16, 2016

Updated by Sumalatha Nandru I hate to write this complaints again.. These is my second complaint... recently i have raised one complaint against debited money from my account without any information.. HDFC Bank people are not responding for my complaints.. Why you people are debiting my money from my salary account.. I want my money back so please respond for this.. Recently i have seen that -390rs was in my account.. and some some money also debited from my account for Debit card charges from aug 2016, but i have taken my debit card in sep. so how you can cut money.. day before yesterday only i have credited 7000rs in my account, so from in that money that -360rs was debited.. See im fully irritated for this issue.. I cant bare any more charges...Now i need my money back and if any charges will be there in future i will definately close this account also.. Recently i thought to take credit card also.. but now i wont think to take credit card from HDFC Bank.. I wont.. Already two days gone.. So now immediately i want response from you HDFC bank.. Below you can see the attachement files.. My account details...
Holder Name: Nandru Sumalatha
Account Number:[protected]
Branch: Kondapur, Hyderabad

Verified Support

Nov 18, 2016

HDFC Bank Customer Care's response Dear Sumalatha,

Apologies for the delay in response.

We understand that Mr. Nagendra contacted you and provided resolution to your query.

-Natasha
HDFC Bank Customer Assistance

Nov 21, 2016

Updated by Sumalatha Nandru Yes He contacted me and he solved my issue... Please don't debit my money from my HDFC Account.. It is my savings/salary account.. I want to maintain this account for long time.. If you people debit my money for all charges how i will maintain this account.. Please don't debit my money.. Thanks for your response...

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