[Resolved] HDFC Bank — I'm complaining about overdue

V. Karunakaran

from Lalgudi, Tamil Nadu

Address:

621713

Please close my credit card account due to over over due. I'm not satisfied your service. Card seller told you got cash back offer but I got no cash back benefit till now, only I paid penalty. I have no need this type of penalty. I think, Your services mentally punishable. I have paid the Rs above 3000/- for penalty. So I have no need for your card and services. Now I think better for closing my account.

Card no. :[protected]
Name : V. KARUNAKARAN

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. Our records indicate that the card number provided by you is incorrect. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Last four digit of your credit card (xxxx xxxx xxxx 1234), 2.Contact number as updated in the card account and latest contact number. 3.Email id as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance