HDFC Bank — Immediate Intervention Solicited: Request for Re-Activation of Online Banking and Mobile Number.

Dear Sir/Madam,

I am writing to urgently request your immediate intervention in addressing the issue I have encountered regarding the blockage of my online banking service and the associated mobile number. Due to my recent travel, my home branch, HDFC Bank in Angul, instructed me to submit the necessary documents to the nearest branch in order to re-activate my online banking services and revalidate my mobile number.

In light of the aforementioned circumstances, I approached the nearest branch, HDFC Bank located at 49, Main Rd, Vaishnavi Layout, Uttarahalli Hobli, Bengaluru, Karnataka 560061, on the 9th of May. I promptly submitted a written request along with all the required documents. Regrettably, despite the significant passage of time, no action has been taken as of today, the 26th of May. This delay is adversely affecting my business operations, making it increasingly challenging for me to process employee payments in a timely manner.

Therefore, I earnestly solicit your immediate intervention in resolving this matter. I implore you to expedite the re-activation of my online banking services and the validation of my mobile number. Swift resolution of this issue is imperative to ensure the uninterrupted functioning of my business and to alleviate the considerable difficulties I am currently facing.

I trust that you will accord this request the highest priority and take immediate action to rectify the situation. Your prompt response and resolution at the earliest will be greatly appreciated.

Yours faithfully,
For M/s WEL-TECH ENGINEERS
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2023
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
May 28, 2023
Updated by pramodpr12
I wrote here for an instant resolution as I was running from pillar to post and the delay is affecting my business operations. your customer support is saying another 7 working days. I feel unsafe trusting you as a bank for my business.
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