[Resolved] HDFC Bank — Imperia Banking - IMPS not credited to HDFC account

Vinit Fichadia

from Rajkot, Gujarat

Sep 10, 2016

Address: Rajkot, Gujarat, 360001

Website: www.hdfcbank.com

Dear agent,

Sender has made payment of rs. 10000/- from citibank to my hdfc imperia account on sep 7, 2016 but till date haven't received the amount in my account.

We spoke to citibank customer care and confirmed that amount has been successfully transferred from citibank.

Below are required details.

Sender bank: citibank
Recipient (My) account number:
Name: vinit fichadia
A/c: [protected]
Ifsc: hdfc0000101
Hdfc branch: hdfc bank house, nr. Pramukh swami arcade, dr. Yagnik road. Rajkot - 360001

Transaction reference number:[protected]

Pfa statement from citibank and audio conversation with citibank confirming about the amount being transferred successfully to hdfc bank via imps

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Sep 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Our team has responded to your email vide ref id[protected]. Pls revert to us with required details through email for further investigation.

-Natasha
HDFC Bank Customer Assistance