[Resolved]  HDFC Bank — imps fund transfer. money debited but not credited to beneficiary.

Address:Chennai, Tamil Nadu, 600042
Website:HDFC

Imps fund transfer details:

Reference number :[protected]
Account number : [protected]
Beneficiary account number : [protected]
Amount: 800

Request for imps fund transfer was accepted. And money was debited from my account but not credited to beneficiary account. It shows as processor down in imps transaction status.

Please help me out. As this is very urgent.
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have checked at our end and note that the IMPS transaction on January 02, 2018 for amount of Rs. 800.00 was timed out. The transaction will be credited to the beneficiary within 2 days from the date of transaction or returned to your account within 5 days from the date of transaction. We request your patience in the interim. The IMPS transaction reference number is:[protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

It is been almost 11 days since i made the transaction but still the amount is not credited to the beneficiary nor returned to my account. Can you please advice what is the issue here? When will i receive my money back?
Imps fund transfer details:

Reference number :[protected]
Account number : [protected] - hdfc
Beneficiary account number : [protected] - syndicate
Amount: 6500

Request for imps fund transfer was accepted. And money was debited from my account but not credited to beneficiary account. I transfered it on may 1st 2018.
Please help me out.

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