HDFC Bank — imps funds transfer issue

Address:

Thane, Maharashtra, 421203

I have transfer a money on 01 april 2019 and not recieved by beneficiary and i have call to hdfc phone banker on 03 april she told me that you can recieve your payment by 04 april but this is not happneds till date 05 april 2019. I had call to pooja rajnhar phone banker and she told me you will not recieve any amount becuase amount is credited into beneficiary.

Please solve this issues and cancel my transaction i dont want to transfer money.