[Resolved]  HDFC Bank — imps - money not credited

Address:

Pune, Maharashtra

I have transfer money from hdfc account to icici bank with rs 25000. It shows transfer successfully but when open rrn status"it has transaction time out" i have raised the complaint but still not received any money. I need this money as my emi is pending and hence transferred. I checked with icici bank and they said they have not received any money.

Complaint no - punc[protected]

Hdfc customer care executive was very arrogant and he denied to take my complaint when i called the first time, the second time the person took my complaint as both confirmed transaction was successful as per the hdfc portal. But i can see the transaction status is "transaction time out" when i open rrn under "view imps status" i have mailed to [protected]@hdfcbank.com but not heard any update from them.

Please suggest what i need to do to get my money back.

If you need screenshots i can provide.

Thanks
Kk