[Resolved]  HDFC Bank — imps processor down

The imps i did for 1500 on 23rd nov 2018 failed because of the processor down issue.
Till date 28th nov 2018, the amount is not credited back.

Rrn reference no :[protected]
User reference no.[protected]
Transaction date 23/11/2018
Transaction status: processor down
When i contacted personal banker i was informed it would credit back in 48 hours.
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Jan 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

We would like to state that the referred transaction has been timed out and will be settled offline. Request you to wait for 3-4 working days for the same to be settled. Incase the beneficiary/beneficiary bank claims non receipt of payment, kindly write to [protected]@hdfcbank.com along with beneficiary bank's written confirmation for non receipt of funds.

-Zubin
HDFC Bank Customer Assistance
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