[Resolved] HDFC Bank — imps timed out

raghunandan_rg

Address:

Bangalore, Karnataka, 560052

I have an sb a/c ([protected]) in hdfc bank (+91 [protected]) and i have transferred rs 5, 000/- using imps on 01st oct 2018 at 11:45pm to syndicate sb a/c ([protected]) attiguppe, bangalore. The imps ref no[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed out and status shows in my netbanking as transaction completed. Kindly refund the money into the my account. Please look into this issue and resolve it as soon as possible
From: raghu g, bangalore.

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Nov 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No., transaction details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance