[Resolved] HDFC Bank — IMPS Transaction Issue

mohan947

from Bengaluru, Karnataka

Address:	Chennai, Tamil Nadu, 600004
Website:	netbanking.hdfcbank.com/netbanking

I have transferred around 21, 000 from Hdfc to Kvb through Imps transaction on 12/06/2016 for medical emergency. Its is debited from my account but still, It is not credited to my benificary.
Everyday, I am calling to hdfc phone banking and they were raised many complaints and promised me within one day issue will be resolved.
But, its almost five days and i didn't get any proper response from bank. I need to pay money for medical emergency and i am afraid about my money since they were taking so much time to refund money. I am not sure, what is the purpose of doing IMPS?.
Imps Ref no:[protected] Complaint no:BANC[protected]

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

The said transaction has been successfully processed from our end and we have also received the settlement from the beneficiary bank. Hence request you to please check with the beneficiary bank for the further status of funds.

-Anay
HDFC Bank Assistance