[Resolved]  HDFC Bank — imps transaction status processor down

Imps transaction details :

Rrn reference number:[protected]
User reference number:[protected]
Amount: rs 25250
Money was debited from my account but not credited to the beneficiary account. When i checked the transaction status it's saying processor down.
Neither money is credited back to my account nor credited to beneficiary.

Please help me getting my money back
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Sep 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Anay
HDFC Bank Customer Assistance
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