[Resolved]  HDFC Bank — IMPS Transaction status- Processor down

Today 02/04/2021, I transferred 8000/- from my HDFC account to my own Sbi account through IMPS Fund transfer, money was debited from my account but not credited(deposited) in beneficiary account. When i check the status of IMPS transaction it's says the Processor Down. I need my money back immediately as i have to pay my credit card bill today, and i don't have other money to deposit in bank and pay the credit card payment, if i miss my payment they will charge late payment fee. Moreover as a common man this is not at all my fault, then why should i punish with credit card late payment fee as Hdfc bank servers went down. So please deposit my money back in HDFC or deposit in SBI (beneficiary), AS Both are my accounts only.
Do it immediately as i dont have money other than this 8000/-...
Was this information helpful?
No (0)
Yes (9)
Apr 4, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 03, 2021
Updated by Ramya Geethika
I want my money back in my account...
Complaint comments 

Comments

Money deducted from my hdfc account but not credited to beneficiary account no (state bank of india). Now imps transaction status is Processor down. when i have done imps then timeout due to technical reason was come. Please confirm when my amount is reversed or credited to beneficiary account . I have only today to give him. Its very urgent.

RRN (Transaction Reference Number): [protected]
Transaction Date: 2021/07/25
Transaction Amount: 2000
Money was deducted from my hdfc account but not credited to beneficiary account no (Axis Bank). Now imps transaction status is Processor down. Please confirm when my amount is reversed or credited to the beneficiary account. I have only today to give him. It's very urgent.

Today 21st July 2022, I transferred 20000/- from my HDFC account to Axis Bank account through IMPS Fund transfer, money was debited from my account but not credited(deposited) in the beneficiary account. When I check the status of the IMPS transaction it says the "Processor Down". I need my money back immediately as I have to pay bills today, and I don't have other money to deposit in the bank and pay the payment, if i miss my payment they will charge late payment fee. Moreover, as a common man this is not at all my fault, then why should I punished with a credit card late payment fee as Hdfc bank servers went down. So please deposit my money back in HDFC or deposit in Axis Bank (beneficiary),
RRN Reference number: [protected]
User Reference number: [protected]
Beneficiary: Rahul Narain Sharma

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information