[Resolved]  HDFC Bank — imps transaction status:processor down

Imps:ref no:[protected]

I did an imps transaction on 5th september. Money got debited from my account but did not credit money into the receivers account.

Imps transaction status is processor down.

When will i get my money refunded into my account?

As hdfc is an reputed bank we won't expect such kind of technical errors in server. Please suggest me steps to follow to get back my amount in my account.

Please help me.
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Oct 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
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