HDFC Bank — IMPS transaction timed out but money not returned to account

ashu_4429

Address:

1st Floor,C.S. No. 6/242, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013.

Got this message : Your money transfer of INR 20, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

My money is still not returned to my account nor credited to receiver account.

My Account number-[protected], IFSC code-HDFC0000323

Receiving persons account-[protected] IFSC code-BARB0BUPGBX

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HDFC Bank customer support has been notified about the posted complaint.