[Resolved] HDFC Bank — imps transaction timed-out still amount deducted | |
I performed the imps transaction of amount 4000, from my hdfc savings account to other bank account via netbanking. I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end. Message is as below : Update: your money transfer of inr 4, 000.00 on 27-12-18 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]. Account no : [protected] Transaction reff :[protected] Please check and refund the amount. Was this information helpful? | |
Jan 30, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 HDFC Bank Customer Care's response Dear Customer, As per our records, the said transaction is timed out transaction and will be settled offline by the beneficiary bank. Please liaise with the beneficiary bank for the further status of funds. If they deny receipt of funds, please share the beneficiary bank account statement on [protected]@hdfcbank.com for further investigation. -Nadia HDFC Bank Customer Assistance | |
 4 Comments | |
Comments
Aav partners is kind of collection agent... And the AAV executive showing worst attitude... On the date of registration he is reaching out the client and asking his name to include in the return doc receipt... Which is not possible in the govt office... I am full of stress due to this issue
I performed the imps transaction of amount Rs10, 000 AND Rs 5000 from my hdfc savings account to other bank account via netbanking.
I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end. The hdfc bank IMPS REF NO IS[protected] and[protected]
G K TIWARI
[protected]@hotmail.com
I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end. The hdfc bank IMPS REF NO IS[protected] and[protected]
G K TIWARI
[protected]@hotmail.com
same problem
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I am a Ex employee of HDFC Bank Ltd. My employee ID is H3740. I had send the PF & EPS withdrawal docs ON 13 Nov which delivered to you on 16 Nov. but no PF status fund if I send the Mail to mentioned person in exit checklist. no response.
Hem Raj
H3740