[Resolved]  HDFC Bank — imps transfer to closed jumbo loan

Closed jumbo loan : [protected]
Active jumbo loan: [protected]
Transaction id:[protected]

Hi i transfered emi amount to closed loan worngly. I called customer care and followed instruction as i dropped the letter and last month feb 22, 2019. Still i didnt get amount adjusted to any loan or refunded with dd. I reported bank multiple time and they are saying customer made mistake and keeping the customer money. I dont know how they can able to accept the amount for closed loan it should be reverted back if loan is closed. Untill refund i dont pay upcoming emi dues hereafter. I will see this is consumer court how bank can accept amount for closed loan and keep the money without intimating the customer. Like these so many customer money they are keeping wihtout revert back or refunding.