[Resolved] HDFC Bank — in appropriate deduction and illegal deduction from salary and credit card account | |||
Hi team, This is to inform you that, there has been an incorrect and in appropriate charges and penalty charged on my credit card[protected]xxxx7840) for which i have no clue. My salary account has been on hold from 6th march to 18th march and there has been a deduction of 6886 rupee from my salary account and 1371 rupees from my credit card without my approval. All the deductions are being made without informing me and without my permission. After payment of all the above mentioned amount the salary account is again on hold. And as per my research i came to know the bank cannot hold my salary account or deduct money from my account without my approval. I would request to please look into the matter and revert back asap. And the least a bank of such reputation can do is to inform their clients before using their account without their permission. Request you to kindly revert on e-mail or please do call around 7:30pm. Regards Was this information helpful? | |||
Apr 21, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 21, 2018 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected]. -Manoj HDFC Bank Customer Assistance | |||
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