[Resolved] HDFC Bank — Inappropriate charges of interest | |||||
I have and HDFC Credit Card. The last month arrears were Rs. 10861. I paid the minimum amount to avoid the late fee charges and paid the amount Rupees 10861 on 5th of March. For various reasons the amount reached the bank on 9th of March. My billing date is 9th March. I am supposed to pay the due amount on or before 9th of every month so as to avoid Interest charges on the unpaid amount. As mentioned, I have paid it on 5th and the bank received it on 9th. But the bank charged me with 309.93 Rupees as interest on the unbilled amount which is inappropriate and an absolute breach of trust. I have written the same thing to the HDFC bank but there is no response in return. I request that the issue is looked into. Thanks. Was this information helpful? | |||||
Jun 22, 2016 Complaint marked as Resolved The issue got resolved. Thanks for the support. HDFC Bank customer support has been notified about the posted complaint. | |||||
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I request you to write to [protected]@hdfcbank.com along with your card, contact and details of the charges with ref ID-TTU[protected] in the subject line. Will revert on priority.
-Anay
HDFC Bank Assistance