[Resolved] HDFC Bank — incompetent customer service

himanshu4857

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411027

I recently opened an account with hdfc nd none of my details were updated nd i was not able to use my net banking .i called coustomer service nd spoke to a manager named Prashant .he was so rude had no knowledge of what he is doing nd why he their.although i never used profanity on the called he started accusing me of that nd started shouting nd even threatened me that he won't let my details updated ever.i want aresolution or else i will take necessary actions.my email id [protected]@gmail.com

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Nov 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No, with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance