[Resolved] HDFC Bank — incorrect charges

Abhishek5528

Address:

122001

I have been debited with loan manual hold charge of 5263 rs my emi was missed of persoal loan, emi was of 4426 so why did these charges got deducted. I got aware about the same couple of days back as i was already aware that my a/c will going to be in negative but only the emi charges but when i logged in the amount was 9000 in negative due to this thing, i dont know whom to approach as hdfc helpline keeps us holding for more than 30 minutes

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Apr 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your account is debited for loan Equated Monthly Installment (EMI) 322XX811. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
Customer Assistance.