[Resolved] HDFC Bank — incorrect name of proposer in issued life insurance policy

Sunit PMP

Address:

Thane, Maharashtra, 401107

Policy No[protected], Dated 06 Dec 2019, with error in proposers name SUNIT is written as SUNIL.
It's a month, I'm chasing, so many complaints to cust care, but no one is listening.
One of stupid customer care Priyanka Ghosh not able to understand anything is guiding me the procedures to lapse the policy by not paying the EMI's. Is this the way?
I have paid the very first premium, after that I'm not able to pay for the premium for incorrect policy. Before I opted for this policy, I was getting so many calls, once I paid, the HDFC life did a mistake and issued me policy with incorrect name. Now, the HDFC team are least bothered to correct the error or call up or write any emails.
If HDFC is not willing to rectify this, I want HDFC life to refund the 1st premium paid by me so that I may start investing with other reputable banks.
Regards,
Sunit Sengupta.

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Mar 3, 2020

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.

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Comments

vishal.vishal2001

from Delhi, Delhi

I want surrender my policy no[protected], Because Your RM Misbehave with and still my bond not send to me Ritika Sharma And rohan Saxena Demand Birbe and make fake promise
I Buy Policy on 15 Feb 2019

Umesh5873

I had got a fraud call for asking the policy number details. I had got a call from this no.([protected]).