[Resolved] HDFC Bank — initiating auto debit without my consent. policy no 20913235

[Resolved] HDFC Bank — initiating auto debit without my consent. policy no 20913235

M makhanlal ghose from Shillong, Meghalaya

Sir, i was compelled to purchase a policy no 20913235 by hdfc bank in order to release the maturity proceed of my previous policy. During completion of formalities they took a cancelled cheque of my bank account. The yearly premium of my new policy is rs 50, 000/. I never gave my consent for auto debit of my account towards premium payment. At present i am not having sufficient resource to pay the premium. But the bank is regularly initiating auto debit action for premium payment without my necessary consent. Kindly do the needful. Your's faithfully Makhanlal ghose Pol no 20913235 Was this information helpful? No (0) Yes (0)
Jan 26, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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