[Resolved]  HDFC Bank — inst-alert chg inc gst charge

Opening the account they mentioned that this service was free and now they are charging. Why this amount has been charged?? Would like to know the reason for deduction. And there is no intimation or justification from hdfc bank when discussed to hdfc support center. Instant sms is a part of safety of our accounts. Even brocking companies provide the same for free. Pathetic customer service from the part of hdfc.
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Apr 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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